OSMY CICI Sakura Probiotic Tooth Mask FAQs

1. How many pieces are there in a box?

Answer: Each box contains 7 pairs.

2. How long does the effective storage time last?

Answer: It can be stored until 2025. (If an unopened state)

3. Is there any guidance on how to store it after use?

Answer: Best to keep at a place that is not exposed to the sun.

4. How long does it take to see the results?

Answer: One course of treatment is 3 boxes. You should use the tooth mask daily if you have not done so previously. The second, third and continuous boxes can then be used twice a week (once every two days).

5. Can a person with braces or sensitive gums use this product?

Answer: CICI tooth mask is suitable for people with braces; there is no need to worry about the color shade difference of teeth. Besides, it can also be used by people with sensitive gums. However, a slight sense of soreness may occur when you first use it, but it would not happen after the adaptation period.

6. What does it taste like?

Answer: Light mint flavor.

7. How do I use it?

Answer: There are two ways to use it!

1. Clean and dry the teeth and then apply the CICI tooth mask for 30 minutes. After removing
it, you can opt to rinse your mouth or brush the teeth with tooth powder for another 2-3
minutes.
2. Brush your teeth, wait for 20-30 minutes, and then apply CICI tooth mask for 30 minutes.
After removing it, you can opt to rinse your mouth or brush your teeth one more time.

8. Can I swallow saliva when using it?

Answer: Yes.

9. At what age can it be used?

Answer: 12 years old and above.

10. Where did the brand originate?

Answer: Own-established brand in Malaysia (Brand name: CICI)

11. Why does the lower row of the teeth not fit firmly while using it? Is this normal?

Answer: This is normal. Once the tooth mask has been attached to the teeth, use the teeth to hold it in place. Then make sure it does not move, and it will be okay.

12. Why do my teeth whiten unevenly after using the product?

Answer: Don’t worry, the root cause of the yellow teeth is an external effect, and the time for every part of the teeth to be affected will be different as well. As a result, there will be some uneven colors in the beginning. If you use it consistently along with tooth powder, it will become even after some time. Make sure your teeth are clean from any food stains before applying.

13. Which is better, a tooth mask or tooth powder? Which one has a quicker result?

Answer: The results will be better if you use both together. The effect of the tooth mask is faster than tooth powder, however, it cannot be used daily. Many customers use tooth powder to keep their teeth white after using a tooth mask to achieve the best whitening effect.
For example: There is an important occasion today, you can apply tooth mask before heading out
because this enable you to see the result faster.

14. Do I have to keep using it after I have stopped? Will my teeth become yellow again if I discontinue it after a course of treatment?

Answer: You may opt to discontinue using it, but follow-up care is very necessary. There will be no issues if you can keep your teeth clean.

15. Why are there 3 boxes in a course of treatment?

Answer: A course of treatment requires 3 boxes because we need a recovery period to keep our
teeth clean and provide the most effective whitening when we have just begun to enhance the
whitening.

16. Why do my gums tingle or sore after using the tooth mask?

Answer: People with sensitive gums are likely to experience this problem. Apply the tooth mask
once every 2 days because it takes time for people with sensitive gums to adapt completely.

17. What causes tooth mask to whiten our teeth?

Answer: Our CICI tooth mask contains whitening active factors and sakura enzymes, of all which
contain natural components that help to whiten teeth.

18. Will it affect our gums or enamel?

Answer: Don’t worry, not at all! Our CICI tooth mask consists of all-natural components.
Potassium nitrate can help in the treatment of gum sensitivity.

19. Can toothache/cavities be improved?

Answer: Our CICI tooth mask cannot be used to treat toothaches and cavities because it is not a medicinal product. However, our tooth mask contains probiotics and stevia, which can help protect our oral health by preventing tooth decay.

20. Can a pregnant woman use tooth mask?

Answer: Pregnant woman is not advisable to use tooth mask.